At West Music Radio, we strive to provide high-quality services and digital content, including subscriptions, advertising services, and podcast hosting support. This policy explains our practices regarding refunds, returns, and warranties.

1. Digital Services and Content

1.1 All services provided by West Music Radio, including podcast hosting, advertising campaigns, or digital subscriptions, are digital in nature.

1.2 Due to the digital and instant-access nature of these services, all sales are final and generally non-refundable, unless otherwise specified in special promotions or agreements.

2. Refunds

2.1 Refunds may be considered in exceptional cases, such as:

• Technical issues preventing access to purchased services for an extended period.
• Duplicate or accidental billing.
• Services not delivered as described in a signed agreement.

2.2 Refund requests must be submitted within 14 days of the original purchase by contacting us at support@westmradio.com.

2.3 Refunds, if approved, will be issued to the original payment method. Processing may take 5–10 business days depending on the payment provider.

3. Returns

3.1 Since all services are digital, physical returns are not applicable.

3.2 No downloads, files, or content can be “returned” after delivery.

4. Warranty

4.1 West Music Radio does not provide warranties on digital services or content beyond ensuring services are delivered as described in the purchase or service agreement.

4.2 While we strive to provide uninterrupted service, we do not guarantee error-free or continuous access to the website, content, or any digital services.

4.3 We are not responsible for third-party platforms, such as hosting providers or advertising networks (Google Ads, Microsoft Bing Ads), that may affect service availability.

5. Technical Support

5.1 We provide technical support to help resolve issues related to our services.

5.2 To request support, please contact support@westmradio.com with your account details and a description of the issue.

6. Modifications

West Music Radio reserves the right to update or modify this Refund, Return, and Warranty Policy at any time. Changes will be posted on this page.

7. Contact Us

If you have questions about this policy, refunds, or warranties, please contact us:

Email: support@westmradio.com
Phone: +1 (888) 289-0919
Address: 104 N. Davis Street, West, TX